Cornerstone BPO offers reputation management services to healthcare organizations by deploying a combination of strategies to build and maintain a positive reputation or repair a negative one.
A common service provided by Cornerstone BPO is appointment scheduling for Medical Provider appointments. An effective appointment scheduling solution is critical. Meeting patient needs as they come up and being proactive with preventative medicine is vital when it comes to appointment scheduling. The easier you can make it on the patient, the more success you will have in performing as a world-class organization. Proper appointment scheduling also ensures staff efficiency.
Consider using the Cornerstone BPO turn-key appointment system. This total solution includes the ability for your patient to;
- Schedule their appointment on your web site using our world-class software
- Book or cancel an appointment on your Mobile App that we provide
- Text message from their phone
- Interact via “Live Chat”
- Connect with a “real person” in our contact center if they want to talk with someone promptly.
